Thank you for using Clubhouse!
This is a short FAQ about our Terms of Service and Privacy Policy. Please take a look and get in touch if you have further questions!
Can you tell me more about recordings on Clubhouse?
- As explained in our Privacy Policy, Clubhouse records all live room conversations temporarily, to monitor for violations of our Community Guidelines and Terms of Service, or other illegal or illicit activity. If we do not receive complaints or detect potential violations before the room ends or shortly thereafter we delete the recordings right away - typically within 10 minutes of the room ending.
- In Houses, the room creator can enable recordings using the Replays feature. If a room creator enables the Replay feature, the room will be recorded and the recording will be stored by Clubhouse and may be made available to other users on Clubhouse at the room creator’s instruction. Replays may also be available outside of Clubhouse.
- Chats and Voice Messages (VMs) are recorded and saved indefinitely to allow you and other users to play back conversations. If we receive a complaint about illegal activity or a violation of our Community Guidelines and Terms of Service in a Chat or VM, our team may review the recording in order to investigate.
What happens if I sync my contacts on Clubhouse?
If you give Clubhouse permission to sync your contacts, we will only store a cryptographic hash value derived from the phone numbers in your contact list. We do not store the phone numbers themselves, only the hash value derived from them. We don't store any other information associated with your contacts, such as names, email addresses, or other information you may store in connection with your contacts. We update contacts periodically to make sure they are up to date. If you change your mind, you can always turn off the “sync contacts” setting in your account settings page.
What does Clubhouse do with my data?
Our Products are personalized for you. As explained in our Privacy Policy, we use the data we collect to personalize our products, improve them to provide a better and better experience for our users, and help attract new users to create bigger and better communities on Clubhouse. We may disclose your data to service providers to help us run our service, other online services you connect to your Clubhouse, services we use to market Clubhouse, or government agencies when we are obliged to do so or need to do so in order to protect the safety or security of our users or the public or otherwise address fraudulent or illegal activity.
What choices do I have about my data?
Our Privacy Policy explains the ways you can manage your data on Clubhouse. Our Knowledge Center provides additional information and makes it easy to contact Clubhouse about your data or submit requests.
Does Clubhouse sell my data?
No. We do not sell personal information about our users.
What if I have more questions?
Please visit our Knowledge Center for more information, or contact us as noted in our Privacy Policy. In addition to contacting us, European users may also reach out to our European representatives, as noted in our Notice to European and Brazilian Data Subjects.