You can cancel in the app under your profile settings by clicking “manage subscription”, or you can cancel through the App Store or via Google Play.
How do I request a refund?
Refund requests should be directly submitted through the provider you used to make your purchase:
- Learn how to request a refund for an iOS device purchase (via Apple)
- Learn how to request a refund for a purchase on an Android device (via Google Play)
For other questions, you may contact us via our Subscriptions form, or by emailing subscriptions@clubhouse.com.
Payments for subscriptions amounting to any time period or use of the services are generally non-refundable. That said, we understand that issues may arise.
Where we are involved in the review of refund requests or disputes, we complete all reviews on a case-by-case basis. Our team will thoroughly review each case based on available data, user history, and any submitted evidence. Submitting a request does not guarantee approval, and we reserve the right to make all final decisions regarding refund requests and disputes.
No. Unfortunately, this is not possible.
If they are not already connected, you will only be able to as a Clubhouse Plus subscriber. Currently connected accounts will not be impacted.